Electronic Commerce Protection Regulations

SOR/2013-221AN ACT TO PROMOTE THE EFFICIENCY AND ADAPTABILITY OF THE CANADIAN ECONOMY BY REGULATING CERTAIN ACTIVITIES THAT DISCOURAGE RELIANCE ON ELECTRONIC MEANS OF CARRYING OUT COMMERCIAL ACTIVITIES, AND TO AMEND
AN ACT TO PROMOTE EFFICIENCY AND ADAPTABILITY OF THE CANADIAN ECONOMY BY REGULATING CERTAIN ACTIVITIES THAT DISCOURAGE RELIANCE ON ELECTRONIC MEANS OF CARRYING OUT COMMERCIAL ACTIVITIES, AND TO AMEND THE CANADIAN RADIO-TELEVISION AND TELECOMMUNICATIONS COMMISSION ACT, THE COMPETITION ACT, THE PERSONAL INFORMATION PROTECTION AND ELECTRONIC DOCUMENTS ACT AND THE TELECOMMUNICATIONS ACT
Registration 2013-12-04
Electronic Commerce Protection Regulations
P.C. 2013-1324 2013-12-03His Excellency the Governor General in Council, on the recommendation of the Minister of Industry, pursuant to subsection 64(1) of An Act to promote the efficiency and adaptability of the Canadian economy by regulating certain activities that discourage reliance on electronic means of carrying out commercial activities, and to amend the Canadian Radio-television and Telecommunications Commission Act, the Competition Act, the Personal Information Protection and Electronic Documents Act and the Telecommunications ActFootnote a, makes the annexed Electronic Commerce Protection Regulations.
Return to footnote aS.C. 2010, c. 23Definition

Definition of Act
1 In these Regulations, Act means An Act to promote the efficiency and adaptability of the Canadian economy by regulating certain activities that discourage reliance on electronic means of carrying out commercial activities, and to amend the Canadian Radio-television and Telecommunications Commission Act, the Competition Act, the Personal Information Protection and Electronic Documents Act and the Telecommunications Act.

Family Relationship and Personal Relationship

Marginal note:Family and personal relationships

2 For the purposes of paragraph 6(5)(a) of the Act,

(a) family relationship means the relationship between an individual who sends a message and the individual to whom the message is sent if those individuals are related to one another through a marriage, common-law partnership or any legal parent-child relationship and those individuals have had direct, voluntary, two-way communication; and
(b) personal relationship means the relationship between an individual who sends a message and the individual to whom the message is sent, if those individuals have had direct, voluntary, two-way communications and it would be reasonable to conclude that they have a personal relationship, taking into consideration any relevant factors such as the sharing of interests, experiences, opinions and information evidenced in the communications, the frequency of communication, the length of time since the parties communicated or whether the parties have met in person.

Excluded Commercial Electronic Messages

Marginal note:Excluded messages — Section 6 of Act

3 Section 6 of the Act does not apply to a commercial electronic message

(a) that is sent by an employee, representative, consultant or franchisee of an organization

(i) to another employee, representative, consultant or franchisee of the organization and the message concerns the activities of the organization, or
(ii) to an employee, representative, consultant or franchisee of another organization if the organizations have a relationship and the message concerns the activities of the organization to which the message is sent;

(b) that is sent in response to a request, inquiry or complaint or is otherwise solicited by the person to whom the message is sent;

(c) that is sent to a person

(i) to satisfy a legal or juridical obligation,
(ii) to provide notice of an existing or pending right, legal or juridical obligation, court order, judgment or tariff,
(iii) to enforce a right, legal or juridical obligation, court order, judgment or tariff, or
(iv) to enforce a right arising under a law of Canada, of a province or municipality of Canada or of a foreign state;

(d) that is sent and received on an electronic messaging service if the information and unsubscribe mechanism that are required under subsection 6(2) of the Act are conspicuously published and readily available on the user interface through which the message is accessed, and the person to whom the message is sent consents to receive it either expressly or by implication;
(e) that is sent to a limited-access secure and confidential account to which messages can only be sent by the person who provides the account to the person who receives the message;
(f) if the person who sends the message or causes or permits it to be sent reasonably believes the message will be accessed in a foreign state that is listed in the schedule and the message conforms to the law of the foreign state that addresses conduct that is substantially similar to conduct prohibited under section 6 of the Act;
(g) that is sent by or on behalf of a registered charity as defined in subsection 248(1) of the Income Tax Act and the message has as its primary purpose raising funds for the charity; or
(h) that is sent by or on behalf of a political party or organization, or a person who is a candidate – as defined in an Act of Parliament or the legislature of a province – for publicly elected office and the message has as its primary purpose soliciting a contribution as defined in subsection 2(1) of the Canada Elections Act.

Marginal note:Excluded messages — Paragraph 6(1)(a) of Act

4 (1) Paragraph 6(1)(a) of the Act does not apply to the first commercial electronic message that is sent by a person for the purpose of contacting the individual to whom the message is sent following a referral by any individual who has an existing business relationship, an existing non-business relationship, a family relationship or a personal relationship with the person who sends the message as well as any of those relationships with the individual to whom the message is sent and that discloses the full name of the individual or individuals who made the referral and states that the message is sent as a result of the referral.

Marginal note:Existing business or non-business relationship

(2) An existing business relationship or an existing non-business relationship has the same meaning as in subsection 10(10) or (13) of the Act, respectively.

Conditions for Use of Consent

Marginal note:Person whose identity is unknown

5 (1) For the purposes of paragraph 10(2)(b) of the Act, a person who obtained express consent on behalf of a person whose identity was unknown may authorize any person to use the consent on the condition that the person who obtained it ensures that, in any commercial electronic message sent to the person from whom consent was obtained,

(a) the person who obtained consent is identified; and
(b) the authorized person provides an unsubscribe mechanism that, in addition to meeting the requirements set out in section 11 of the Act, allows the person from whom consent was obtained to withdraw their consent from the person who obtained consent or any other person who is authorized to use it.

Marginal note:Person who obtained consent

(2) The person who obtained consent must ensure that, on receipt of an indication of withdrawal of consent by the authorized person who sent the commercial electronic message, the authorized person notifies the person who obtained consent that consent has been withdrawn from, as the case may be,

(a) the person who obtained consent;
(b) the authorized person who sent the commercial electronic message; or
(c) any other person who is authorized to use the consent.

Marginal note:Notification of other authorized person

(3) The person who obtained consent must without delay inform a person referred to in paragraph (2)(c) of the withdrawal of consent on receipt of a notification of withdrawal of consent from the person referred to in that paragraph.

Marginal note:Give effect to withdrawal of consent

(4) The person who obtained consent must give effect to a withdrawal of consent in accordance with subsection 11(3) of the Act, and, if applicable, ensure that a person referred to in paragraph (2)(c) also gives effect to the withdrawal in accordance with that subsection.

Specified Computer Programs

Marginal note:Specified programs

6 The following programs are specified for the purposes of subparagraph 10(8)(a)(vi) of the Act:

(a) a program that is installed by or on behalf of a telecommunications service provider solely to protect the security of all or part of its network from a current and identifiable threat to the availability, reliability, efficiency or optimal use of its network;
(b) a program that is installed, for the purpose of updating or upgrading the network, by or on behalf of the telecommunications service provider who owns or operates the network on the computer systems that constitute all or part of the network; and
(c) a program that is necessary to correct a failure in the operation of the computer system or a program installed on it and is installed solely for that purpose.

Membership, Club, Association and Voluntary Organization

Marginal note:Membership

7 (1) For the purposes of paragraph 10(13)(c) of the Act, membership is the status of having been accepted as a member of a club, association or voluntary organization in accordance with its membership requirements.

Marginal note:Club, association or voluntary organization

(2) For the purposes of paragraph 10(13)(c) of the Act, a club, association or voluntary organization is a non-profit organization that is organized and operated exclusively for social welfare, civic improvement, pleasure or recreation or for any purpose other than personal profit, if no part of its income is payable to, or otherwise available for the personal benefit of, any proprietor, member or shareholder of that organization unless the proprietor, member or shareholder is an organization whose primary purpose is the promotion of amateur athletics in Canada.

Coming into Force

Marginal note:S.C. 2010, c. 23

*8 (1) These Regulations, except section 6, come into force on the day on which sections 6, 7, 9 to 11 and subsection 64(1) of An Act to promote the efficiency and adaptability of the Canadian economy by regulating certain activities that discourage reliance on electronic means of carrying out commercial activities, and to amend the Canadian Radio-television and Telecommunications Commission Act, the Competition Act, the Personal Information Protection and Electronic Documents Act and the Telecommunications Act (“the Act”), chapter 23 of the Statutes of Canada, come into force, but if they are registered after that day, they come into force on the day on which they are registered.

Marginal note:Section 6

(2) Section 6 comes into force on the day on which section 8 of the Act, referred to in subsection (1), comes into force.

Return to footnote *[Note: Regulations, except section 6, in force July 1, 2014, section 6 in force January 15, 2015, see SI/2013-127.]

SCHEDULE(Paragraph 3(f))List of Foreign States

Albania

Antigua and Barbuda

Argentina

Armenia

Australia

Austria

Azerbaijan

Bahamas

Bahrain

Bangladesh

Barbados

Belarus

Belgium

Belize

Bhutan

Bosnia

Botswana

Brazil

British Virgin Islands

Bulgaria

Burkina Faso

Burma (Myanmar)

Cambodia

Cameroon

Cayman Islands

Central African Republic

Chile

China

Colombia

Costa Rica

Croatia

Cyprus

Czech Republic

Denmark

Dominica

Dominican Republic

Ecuador

Estonia

Finland

France

Gambia

Georgia

Germany

Ghana

Greece

Grenada

Guatemala

Hong Kong

Hungary

IIndiaceland

Indonesia

Ireland

Israel

Italy

Jamaica

Japan

Jordan

Kazakhstan

Kenya

Latvia

Liechtenstein

Lithuania

Luxembourg

Macedonia

Malaysia

Malta

Mauritius

Moldova

Montenegro

Morocco

Mozambique

Namibia

Nepal

Netherlands

New Zealand

Norway

Pakistan

Peru

Philippines

Poland

Portugal

Puerto Rico

Qatar

Romania

Russia

Saint Lucia

Saint Vincent and the Grenadines

Saudi Arabia

Serbia

Sierra Leone

Singapore

Slovakia

Slovenia

South Africa

South Korea

Spain

Sri Lanka

Sweden

Switzerland

Tanzania

Thailand

Tonga

Trinidad and Tobago

Tunisia

Turkey

Turks and Caicos

Uganda

Ukraine

United Arab Emirates

United Kingdom

United States of America

United States Virgin Islands

Venezuela

Vietnam

Zambia